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Xtra Mile Resources



Stop Taking Your Foot Off the Gas: Bridging the Human Capacity Gap
The fastest way to kill momentum in a growing business? Run out of people right when your revenue expansion is creating new opportunities. If you’ve done the work to build your Quarterly Plan (insights into how HERE ), you know where you're going. But if you don't have enough of the right people, with the right training, in the right positions, that plan will likely fall apart before April. Question 6: Who Does What? Now, imagine your business has doubled. Draw out the org

Ross Paterson
14 hours ago1 min read


If Everything Is a Priority, Nothing Is: The Leadership Skill of Saying 'No' to a Good Idea
According to a study by the Project Management Institute: Teams focused on three or fewer critical objectives see a 23% higher success rate in project completion than teams managing six or more at once. If your team has done the SWOT work from last week’s lesson (click HERE to review), it's time to start laying out our strategic work into a plan for 2026. Your tactical/technical teammates are probably scratching their heads right now, overwhelmed while looking at this

Ross Paterson
Dec 112 min read


Listen Before You Plan
We were preparing for a Strategic Planning Session with the high-D president of a financial advisor team. He was already laying out detailed priorities for the coming year. So I asked him, “Do you trust me? Let’s not put too many details into the plan until we go through the process.” I had been listening to his leaders in our Managers to Leaders training, and I knew he wasn’t hearing them. When we facilitate these planning sessions, we usually start with Where are we now? F

Ross Paterson
Dec 51 min read


Your Company's Unwritten Future/Vision is Holding Back the Whole Team
The danger of NO VISION is that your team scatters and works in silos. Without a clear, long-term destination, you're all just driving without a map. This is why low buy-in often precedes high turnover : when people can’t see the big picture and the end game, they stop showing up fully. Vision is the story of where you are going . And here is where most growing businesses stall: they mistake tactical goals for Vision. As owners, it has to be our job to connect the team’s d

Ross Paterson
Nov 242 min read


Stop Hanging Posters: Your 3-Step Plan for Values That Actually Work
TLDR: Don't let cultural fog become your growth ceiling. Stop using corny "wall art" values like 'Integrity' and 'Teamwork'. Instead, define 4-6 sticky, unique principles that truly reflect your company. These phrases must become your operating system, used actively to hire, coach, and make tough decisions (even firing high-performers) to protect the culture you need to scale successfully. KEEP READING for actionable, step-by-step tips, a comprehensive Values tool, and que

Ross Paterson
Nov 143 min read


The CEO's First Job: Answering ‘Why Are We Here?’
Would it sting to know your team is whispering, “There’s no point to any of this”? This feeling could be circulating right now, behind closed doors and around the water cooler. Lacking motivation is actively draining your team's energy and desire to give their best every day. We worked with a finance firm that kept losing people. The founder was confused: he had great benefits and ran a relaxed office with lots of freedom. But his problem wasn't about the strong environment h

Ross Paterson
Nov 71 min read


Can You Even Lead?
Stop the costly cycle of employee turnover and internal dysfunction. The answer isn't who you hire, but how you train your managers....

Ross Paterson
Sep 42 min read


Cheap, Fast, & Easy
Stop investing in temporary, transactional training that wastes money and fails to solve your team's deep-rooted problems. Pivot to a...

Ross Paterson
Jul 312 min read


A Prescription for Clearing the Fog
Check out our latest Xtra Mile Pharmacy video below and identify the symptoms that are causing fog on your team.

Ross Paterson
May 151 min read
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