Xtra Mile Resources

Offense = the action of attacking someone or something Once the why and how are created (Leadership Matters) and the plans and assignments are clear (Focus Matters), it is time to take massive action. Don’t let any of these obstacles become excuses for your new breakthrough potential. Lack of Structure: We worked […]

Leadership Matters, FOCUS MATTERS, Offense Matters. “Discipline is the voluntary regulating of behavior that drives repetitive excellence. Successful performers develop strong personal and institutional habits that are like clockwork.” The Right Call, Sally Jenkins We have been digging into “The Right Call” with our clients this month; a great resource for understanding the psychology of performance for humans and for teams. If […]

Leadership Matters. Focus Matters. Offense Matters. We are going to spend the next few weeks helping our SMB family to create Xceleration into 2024 – sharing big ideas, inspiration, and implementation tips for doing work from the NEW TOOLBOX. Help you implement leadership levers that are very intangible, frequently new to owners, uncomfortable, and untested. As our businesses grow, the […]

Cut rope, open wine, saw limbs, file fingernails, drive screws, open cans, open bottles, trim beards, remove splinters, pick teeth, punch leather, etc. The Swiss Army Knife is the ultimate tool for a week in the woods, or your desk at the office. Wouldn’t it be nice to have a versatile, effective, and simple tool […]

15 years ago, we made the suggestion… 10 years ago, we started helping… 5 years ago, we leveled up our own game… Now, it’s time to GO! We are excited to announce the multiplication of the XtraMile Brand with the launch of XM Talent Pros. The vision is to Link/Sync/Grow. Link and Sync top-notch assistants […]

We had 20 business owners in our training room last week for a Business Xcelerator Breakfast. Most of these leaders are in a critical growth transition, expanding their foundations after a successful startup. To gain traction at this time, we must let go of identities that served us well in the startup stage and embrace […]

“Hope alone is wishful thinking. Pair hope with a sound strategy, a detailed plan, and a lot of hard work and nothing is out of reach” Admiral William McRaven, Wisdom of the Bullfrog. One thing that will accelerate your SMB team forward faster than any other activity – getting all the amazing (but unfiltered) ideas […]

The topic of dinner tables was causing a buzz in our Advanced Leadership Forum last week. A dozen business owners gathered to help one of their peers solve a growth and turnover dilemma. The analogy this seasoned entrepreneur used to explain his dilemma was: once you get more than 12 people at a table, it […]

The final blog in our four-part series on the Remote/Hybrid/Return-To-Office dilemma. Click here to catch up on the last one. The real battle of the 2020s won’t look like a 20th-century conflict between unions and corporations. It will be a much broader battle of employees who want the freedom to work from anywhere, and leadership teams […]

The third of a four-part series on the Remote/Hybrid/Return-To-Office dilemma. Click here to catch up on the last one. Does the demand for remote/hybrid work seem out of balance to you? Healthy, thriving business teams seem to be rare. I wonder if post-pandemic remote work has remained in demand because working alone is better than working in a cesspool […]

The second of a four-part series on the Remote/Hybrid/Return-To-Office dilemma. Here’s the first one if you missed it. XM Truth: The science and psychology of team performance are overwhelmingly in favor of humans being in close proximity to each other. We won’t be able to settle a debate about Remote/Hybrid/RTO work through four short pieces of content. Work type, […]

The first of a four-part series on the Remote/Hybrid/Return-To-Office dilemma. One of our favorite clients made the strategic decision to keep her team fully remote after the pandemic restrictions were lifted. It was a POWERFUL choice. Her ability to gather talent from around the nation accelerated the capacity of her tech business. On top […]

The 4th and final blog in our “Not Enough” series. Let me tell you a story about Not Enough Progress. A few years ago, we got a call from a family business making a generational transition. The founder was tired and ready to step back, so an outside CEO was hired to take over. He […]

America has been working on this FREEDOM experiment for 247 years. Flawed from the beginning, imperfect in our evolutions, and yet, there is still no place like America. I am amazed by the gritty determination of close immigrant/refugee friends who believe in the potential of ‘Life, Liberty, and the Pursuit of Happiness’ more than most Americans. Many […]

The 3rd of four blogs in our “Not Enough” series. Not Enough Revenue We were working with a 2nd career business owner who had bought into a franchise system. He was struggling with the pain of Not Enough Revenue. Maybe you are familiar with these symptoms; sales significantly lower than projections, negative cashflow forcing a […]

The 2nd of four blogs in our “Not Enough” series. Not Enough Time In our first encounters with business owners, we frequently find a smart, talented entrepreneur that is working really hard, and really long, on mostly the wrong things. Xtra Mile Truth: Your business’s most valuable resource is your time and attention. You cannot […]

The 1st of four blogs in our “Not Enough” series. Not Enough Performance We had lunch with a business owner and his general manager. They had a typed-up list of ‘grievances’ and were very frustrated with one of their teammates. He was showing up at work with a bad attitude, underperforming, and dragging the morale […]

On December 8, 2012, a SEAL team was sent on a rescue mission to save my friend Dr. Dilip Joseph. Dr. Joseph and his team were on a medical relief mission in eastern Afghanistan when they were kidnapped. During the late-night assault, Chief Petty Officer Nicolas Checque was mortally wounded as he led the team […]

Turnover is expensive…really expensive. Have you been following along with our series on how to get top talent onto your SMB team? Check out blog 1 No Time to Waste and blog 2 Sell-Wow-How. For the final blog in this series, we will assume that your recruiting and hiring are putting great players on your team. Now, how […]

“I have a new employee starting on Monday. It’s going to be such a pain in the ass.” Real conversation overheard in a security line while traveling through Phoenix. All I could think about was a nervous new employee getting ready to start, and I wanted to tell them to RUN!! Our research shows that […]