Xtra Mile Resources

Hiring by gut feeling is a high-risk gamble that puts you in an expensive hole. When you make a bad hire, you pay twice: first in salary, then in turnover. In many industries, that turnover can cost 30% - 50% of the person’s annual salary. Candidates can hide their experience, and owners can exaggerate the opportunity, leading to a mismatch that your team usually sees before you do. Protect your hiring project by implementing a few failsafes to determine if a candidate is goi

Hidden Treasures Series: Episode 1(Check out the 1-min intro video) XM Truth: There are no unicorns; perfect employees are even more rare. Very few people wake up every morning, stretch out their arms, and say, “Today…I am going to suck at work.” The reality is we get a lot of value, meaning, and fulfillment from our vocational ventures. Leaders and […]

The 1st of four blogs in our “Not Enough” series. Not Enough Performance We had lunch with a business owner and his general manager. They had a typed-up list of ‘grievances’ and were very frustrated with one of their teammates. He was showing up at work with a bad attitude, underperforming, and dragging the morale […]

My grandfather traveled back and forth between San Francisco and China as a fireman on a steamship. He was on a team that stoked the fires that kept the steam engines running. Stokers also worked on steam locomotives. The rider on the back of a tandem bicycle is called the stoker. The sole focus of this role is to add power […]