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Xtra Mile Resources

Culture Matters, Get it Right
Did you know that, depending on where you are standing in the United States, the difference between true north and magnetic north can be up to 20 degrees apart? If you walk 10 miles without programming that difference (angle of declination) into your route, you will miss your target by almost 4 miles. Like the telescope for […]
krystal7286
Mar 29, 20242 min read
Do I Even Need a Vision?
New Toolbox Series: Episode 2(Check out The Telescope Video) The tactical side of planning is easy for most leaders: Goals Plans Actions Delegation Communication Meeting routines We already know how to focus ourselves and our teammates on the work. This is the Old Toolbox. VISION is a leadership tool/skill that is more strategic. It is […]
krystal7286
Mar 22, 20242 min read
Getting Comfortable with The New Toolbox
New Toolbox Series: Episode 1(Check out Ditch the Old Toolbox Video) We were working with a General Contractor in Arizona. One of the young superstars on their team was being prepared for a director-level position and was struggling to understand the complexities of his new role. As we were wrestling with his evolution, we discovered […]
krystal7286
Mar 11, 20242 min read
No Capes!
Hidden Treasures Series: Episode 3(Check out The Time Audit) In our video this week I shared the story of one of our favorite clients – Jessica Riggs from Angels of Care. When we first started working with her team, she was a 29-year-old second-generation president running a $40 million-a-year home health business. I asked her, “Jessica, […]
krystal7286
Feb 22, 20242 min read


Curiosity Leads to Alignment
Hidden Treasures Series: Episode 2(Check out Undiscovered Leaders) There is a famous scene in The Notebook – an exasperated poor boy Noah (Ryan Gosling) asks the love of his life: “What do you want? What do you want?! What! Do! You! Want!” Business owners and leaders should be asking their teams the same question. Instead […]
krystal7286
Feb 1, 20242 min read


Let’s Go to Cresso
So, I had a dream (for clarity, we are talking about a dream that I experienced while I was sleeping, not a life vision). What do you think about dreams? I have friends on the other side of the world who believe that God speaks to us through our dreams. In this crazy dream, I […]
krystal7286
Jan 12, 20242 min read


Elevation * Evolution * Xceleration
E2X = Elevation * Evolution * Xceleration We have worked with hundreds of business owners and executive leaders in the SMB space this year. Their next breakthrough (and your next breakthrough) is waiting for the next E2X (Elevation * Evolution * Xceleration) in performance from leaders. This transformation requires mastering a new set of skills (New Toolbox) […]

Ross Paterson
Dec 8, 20231 min read


Elevating Human Capital
We have been working with several fast-growing companies this year. Their business development is working, their reputations in their markets are dialed in. The pain for these teams are overworked and overwhelmed teammates. XM Truth: You can’t microwave leadership capacity. When an organization outgrows its humans, we get caught in the ultimate SMB dilemma. Should we take our […]
krystal7286
Dec 1, 20231 min read


Know / Like / Trust
Know/Like/Trust When we hear this phrase in the business world, it is usually associated with sales. We all prefer to do business with people we Know/Like/Trust. XM Truth: We also do our best work for leaders we Know/Like/Trust. Through November to January, we are frequently engaged in the Strategic Planning process with our clients. We begin each session […]

Ross Paterson
Nov 16, 20231 min read
Next Man Up
The Texas Rangers won the World Series for the first time in franchise history last night. Their superstars, a homerun hitter and a pitching sage, were out with injuries for the last two games. The team leveraged a theme they have been working on all year: be ready when we call the ‘Next Man Up.’ […]
krystal7286
Nov 2, 20232 min read


The Need for Speed
Three calls last week with large, multi-state clients; they all have the same challenge for 2024: Growth Acceleration! One said, ‘We have a real problem with communication among leaders.’ Another, ‘Our leaders are technical. They lack the soft skills our people need.’ The third is struggling with role/responsibility clarity of their growing executive team. To […]
krystal7286
Oct 12, 20232 min read


Focus for Freedom
Leadership Matters, FOCUS MATTERS, Offense Matters. “Discipline is the voluntary regulating of behavior that drives repetitive excellence. Successful performers develop strong personal and institutional habits that are like clockwork.” The Right Call, Sally Jenkins We have been digging into “The Right Call” with our clients this month; a great resource for understanding the psychology of performance for humans and for teams. If […]
krystal7286
Sep 28, 20232 min read
The Swiss Army Knife for Your Team
Cut rope, open wine, saw limbs, file fingernails, drive screws, open cans, open bottles, trim beards, remove splinters, pick teeth, punch leather, etc. The Swiss Army Knife is the ultimate tool for a week in the woods, or your desk at the office. Wouldn’t it be nice to have a versatile, effective, and simple tool […]
krystal7286
Sep 14, 20231 min read


Letting Go Will Fix Stuck
We had 20 business owners in our training room last week for a Business Xcelerator Breakfast. Most of these leaders are in a critical growth transition, expanding their foundations after a successful startup. To gain traction at this time, we must let go of identities that served us well in the startup stage and embrace […]
krystal7286
Aug 31, 20232 min read


Hope Won’t Fix Stuck
“Hope alone is wishful thinking. Pair hope with a sound strategy, a detailed plan, and a lot of hard work and nothing is out of reach” Admiral William McRaven, Wisdom of the Bullfrog. One thing that will accelerate your SMB team forward faster than any other activity – getting all the amazing (but unfiltered) ideas […]
krystal7286
Aug 24, 20232 min read


A Bigger Table or Another Table
The topic of dinner tables was causing a buzz in our Advanced Leadership Forum last week. A dozen business owners gathered to help one of their peers solve a growth and turnover dilemma. The analogy this seasoned entrepreneur used to explain his dilemma was: once you get more than 12 people at a table, it […]
krystal7286
Aug 17, 20232 min read


Remote/Hybrid Xceleration
The third of a four-part series on the Remote/Hybrid/Return-To-Office dilemma. Click here to catch up on the last one. Does the demand for remote/hybrid work seem out of balance to you? Healthy, thriving business teams seem to be rare. I wonder if post-pandemic remote work has remained in demand because working alone is better than working in a cesspool […]
krystal7286
Jul 27, 20232 min read
We Are So STUCK
The 4th and final blog in our “Not Enough” series. Let me tell you a story about Not Enough Progress. A few years ago, we got a call from a family business making a generational transition. The founder was tired and ready to step back, so an outside CEO was hired to take over. He […]
krystal7286
Jul 6, 20232 min read
Getting Comfortable with a New Toolbox
Accountability Series part 4 of 4 So far in this series, we have covered Tangibles, Intangibles, and Mindsets that create effective delegation and accountability for results. In our final contribution, we want to share some of our experience with leadership evolution in a fast-growing SMB. During our small business’s startup and foundation building, we use a set of frontline […]
krystal7286
Mar 31, 20231 min read


The Stoker
My grandfather traveled back and forth between San Francisco and China as a fireman on a steamship. He was on a team that stoked the fires that kept the steam engines running. Stokers also worked on steam locomotives. The rider on the back of a tandem bicycle is called the stoker. The sole focus of this role is to add power […]

Ross Paterson
Jan 26, 20232 min read
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