Xtra Mile Resources

Hiring by gut feeling is a high-risk gamble that puts you in an expensive hole. When you make a bad hire, you pay twice: first in salary, then in turnover. In many industries, that turnover can cost 30% - 50% of the person’s annual salary. Candidates can hide their experience, and owners can exaggerate the opportunity, leading to a mismatch that your team usually sees before you do. Protect your hiring project by implementing a few failsafes to determine if a candidate is goi

We ask this same question in our feedback forms, 1-1 conversations, and post-workshop check-ins. If you've served well and relieved the pain for your clients, then referrals have the potential to be your strongest source of new business. That's why asking for a warm introduction is a built-in part of our process – we don’t want to miss the best opportunities we just haven't met yet. XTRA MILE TRUTH: Your clients, fans, and referral partners want to see you grow, but they're

Would it sting to know your team is whispering, “There’s no point to any of this”? This feeling could be circulating right now, behind closed doors and around the water cooler. Lacking motivation is actively draining your team's energy and desire to give their best every day. We worked with a finance firm that kept losing people. The founder was confused: he had great benefits and ran a relaxed office with lots of freedom. But his problem wasn't about the strong environment h