Xtra Mile Resources

The fastest way to kill momentum in a growing business? Run out of people right when your revenue expansion is creating new opportunities. If you’ve done the work to build your Quarterly Plan  (insights into how HERE ), you know where you're going. But if you don't have enough of the right people, with the right training, in the right positions, that plan will likely fall apart before April. Question 6:  Who Does What? Now, imagine your business has doubled. Draw out the org

We were preparing for a Strategic Planning Session with the high-D president of a financial advisor team. He was already laying out detailed priorities for the coming year. So I asked him, “Do you trust me? Let’s not put too many details into the plan until we go through the process.” I had been listening to his leaders in our Managers to Leaders training, and I knew he wasn’t hearing them. When we facilitate these planning sessions, we usually start with Where are we now? F

The danger of NO VISION is that your team scatters and works in silos. Without a clear, long-term destination, you're all just driving without a map. This is why low buy-in often precedes high turnover : when people can’t see the big picture and the end game, they stop showing up fully. Vision is the story of where you are going . And here is where most growing businesses stall: they mistake tactical goals for Vision. As owners, it has to be our job to connect the team’s d

TLDR: Don't let cultural fog become your growth ceiling. Stop using corny "wall art" values like 'Integrity' and 'Teamwork'. Instead, define 4-6 sticky, unique principles that truly reflect your company. These phrases must become your operating system, used actively to hire, coach, and make tough decisions (even firing high-performers) to protect the culture you need to scale successfully. KEEP READING for actionable, step-by-step tips, a comprehensive Values tool, and que

Would it sting to know your team is whispering, “There’s no point to any of this”? This feeling could be circulating right now, behind closed doors and around the water cooler. Lacking motivation is actively draining your team's energy and desire to give their best every day. We worked with a finance firm that kept losing people. The founder was confused: he had great benefits and ran a relaxed office with lots of freedom. But his problem wasn't about the strong environment h