Xtra Mile Resources

Today's divisive politics are dampening the celebrations of our nation's 250th anniversary - the great experiment in self-governing. In July 1776, our founders ignited a worldwide revolution for freedom. The United States of America has protected a government of the people, by the people, and for the people for 250 years. Imperfect from the beginning, but still the best freedom experiment running on this planet. Our unalienable rights are Life, Liberty, and the Pursuit of Hap

If your next move after an underperforming employee asks to stay is hoping their behavior magically improves from one hard conversation, you are wasting your time. You need a formal Turnaround Plan. We ran this framework recently with a $100M commercial construction firm. A C-suite executive (and close friend of the owner) was destroying the culture by belittling and screaming at his team in the vein of “getting things done”. He chose to stay, but a vague promise to "be nicer

Tips and tricks to have your open job position noticed by high-quality candidates

If you are a business owner, you are in SALES. Rejection is a natural part of sales. Even the best salespeople fear rejection. The difference is: top sales generators stop hiding behind excuses. They show up with confidence by Unpacking their Head Trash and Adopting an Effective Sales Process . “No one wants to be SOLD, but everyone loves to buy.” -Jeffrey Gitomer, The Little Red Book of Sales On top of rejection, sales brings additional Head Trash because of how we have bee

The fastest way to kill momentum in a growing business? Run out of people right when your revenue expansion is creating new opportunities. If you’ve done the work to build your Quarterly Plan (insights into how HERE ), you know where you're going. But if you don't have enough of the right people, with the right training, in the right positions, that plan will likely fall apart before April. Question 6: Who Does What? Now, imagine your business has doubled. Draw out the org

We were preparing for a Strategic Planning Session with the high-D president of a financial advisor team. He was already laying out detailed priorities for the coming year. So I asked him, “Do you trust me? Let’s not put too many details into the plan until we go through the process.” I had been listening to his leaders in our Managers to Leaders training, and I knew he wasn’t hearing them. When we facilitate these planning sessions, we usually start with Where are we now? F

The danger of NO VISION is that your team scatters and works in silos. Without a clear, long-term destination, you're all just driving without a map. This is why low buy-in often precedes high turnover : when people can’t see the big picture and the end game, they stop showing up fully. Vision is the story of where you are going . And here is where most growing businesses stall: they mistake tactical goals for Vision. As owners, it has to be our job to connect the team’s d

TLDR: Don't let cultural fog become your growth ceiling. Stop using corny "wall art" values like 'Integrity' and 'Teamwork'. Instead, define 4-6 sticky, unique principles that truly reflect your company. These phrases must become your operating system, used actively to hire, coach, and make tough decisions (even firing high-performers) to protect the culture you need to scale successfully. KEEP READING for actionable, step-by-step tips, a comprehensive Values tool, and que

Would it sting to know your team is whispering, “There’s no point to any of this”? This feeling could be circulating right now, behind closed doors and around the water cooler. Lacking motivation is actively draining your team's energy and desire to give their best every day. We worked with a finance firm that kept losing people. The founder was confused: he had great benefits and ran a relaxed office with lots of freedom. But his problem wasn't about the strong environment h