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Don't Undo All Your Work - Onboard Well the First Time


Put yourself in a hypothetical new hire’s shoes:


You just accepted an offer for a new position, and their leader showed you an audacious vision that pumps you up about where the company is going. You’re laying out your outfit for the first day, excited and nervous to meet the whole team tomorrow.


When you walk in, the person you spoke with is nowhere in sight. Everyone is nice, but obviously busy. It’s starting to feel like your presence is more of a mild inconvenience than a high-potential resource. The day passes, and you realize you never had a 1-1 with a leader to review what the next 30 days will look like (let alone the next 60 or 90+).


Remember our very first lesson from this hiring series on Mutual Submission (click HERE to review): You have to prove yourself just as much as the candidate does. That shouldn't stop once you win them over, because the onboarding process is an evaluation for BOTH PARTIES to see if the other has their 💩 together. Here's what great prep looks like:

  1. Contact your new hire the day before with a quick note on how excited and ready the team is to meet them.

  2. Make sure their desk/computer is ready in advance.

  3. Schedule a team lunch in the first week. It’s the best opportunity for the new hire to connect with the team.

  4. Have a 1-1 to walk through expectations for the first 30, 60, and 90 days. What does success look like? What are they responsible for learning first? Don't make them guess.


Check out our 30-60-90 Day Model HERE to keep the candidate you fought so hard to find.

Prep your new hire for the best first day of their lives, and give upfront clarity about expectations. Otherwise, you just spent all that time bringing someone in who's already looking for the exit.


That wraps our Hiring & Retention GOLD series. If you missed any of it, the full playlist is HERE.

And if chronic turnover is killing your company’s momentum, there may be a bigger, hidden, and/or more complicated problem. Book a call with our hiring specialist, Fanni Gambero, to find out.




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